Broadcast Message Bot
Send announcements, promotions, payment notices, stock alerts, and reminders to selected customer segments.
- Customer segments and opt-ins
- Scheduled campaigns
- Delivery and response tracking
Telegram Automation
Bots That Send the Right Message at the Right Time
Automate customer communication with Telegram bots that broadcast campaigns, send order updates, answer common questions, and remind users before appointments.
Message Automation
Move customer communication out of manual follow-ups
Our Telegram bots connect customer conversations to your actual workflows: orders, bookings, payment confirmations, reminders, support tickets, and campaign messages. Your team gets less repetitive work and customers get faster responses.
Broadcasts
Send product, offer, event, and notice messages to opted-in customer groups.
Transactions
Trigger updates for orders, bookings, tickets, invoices, and payments.
Support
Collect FAQs, route requests, and notify staff when a human is needed.
Language
Use English, Kiswahili, or custom phrasing that matches your business voice.
Bot Types
Messaging bots for real customer workflows
We design the bot around the message journeys your customers already expect.
Order Update Bot
Keep customers informed as orders move from received to packed, dispatched, ready for pickup, or completed.
- Order status notifications
- Pickup and delivery prompts
- Payment confirmation messages
Booking Reminder Bot
Reduce missed appointments by sending reminders, confirmations, rescheduling links, and staff alerts.
- Appointment reminders
- Confirmation responses
- Staff escalation alerts
Capabilities
Core bot capabilities
Bots can run independently or connect to your POS, CRM, booking system, helpdesk, or custom database.
Campaign Lists
Group customers by location, interest, purchase history, or service category.
Workflow Triggers
Send messages automatically when business events happen.
Staff Alerts
Notify the right team when a customer needs manual help.
Reporting
Track messages sent, responses, failed sends, and campaign activity.
Delivery Flow
From message map to active bot
We map the conversation paths first, then connect the bot to the systems that create those messages.
01
Define Journeys
We document the broadcasts, alerts, replies, and handoff points the bot must support.
02
Build & Integrate
We connect the bot to customer lists, order data, bookings, and staff notification channels.
03
Test & Launch
We test message timing, permissions, opt-ins, and fallback handling before launch.